Refunds & Returns
For now, all sales are final, refunds and returns are not available.
When ordering please make sure to check size charts and/or contact us with any questions you may have to ensure you’re getting the right size.
We are available 24/7 via icereflect@gmail.com and via instagram DM @icereflect_
What if I put in the wrong address?
If you have provided an incorrect address and your order hasn't shipped yet, we will do our best to update your order with the correct address. However, customers are responsible for entering the correct shipping address and are encouraged to check them prior to submitting an order. Once a package has been shipped we cannot redirect it. Ice Reflect is not responsible for, nor able to refund or replace orders shipped to the incorrect address.